News
Tuesday, March 31, 2026 The Fayetteville Public Works Commission’s customer service drive-through and administrative offices will be closed on Friday, April 3, 2026, in observance of Good Friday. Regular utility business hours will resume on Monday, April 6, 2026. To report service interruptions during this time, PWC customers are asked to call (910) 483-1382. Customers […]
READ MORE »Launch your career with the Fayetteville PWC Internship Program! Work on real projects from day one, attend exclusive development sessions led by industry leaders, and pitch your ideas to executive leadership. Collaborate across departments, build lasting connections, and open doors to future opportunities. Apply for Internships
READ MORE »Time-of-Use (TOU) Peak hours switch to summer hours on April 1st with 3 hours of Peak rates a day. Peak hours will be from 3:00 p.m. to 6:00 p.m. every day of the week, including holidays, through October. This three-hour period represents the highest energy demand and cost. By shifting energy use to Off-Peak hours, […]
READ MORE »PWC is a community-owned, not-for-profit utility dedicated to providing the best value for residents. Reliability is always PWC’s number one priority, and raising rates is only considered when absolutely necessary. As costs rise due to inflation and increased expenses, PWC has worked hard to implement cost-saving measures before making any changes to rates. Residential customers […]
READ MORE »The latest issue of the PWC Connections newsletter is now available online. Visit our Publications page for a downloadable version.
READ MORE »Fayetteville PWC will host the 2026 Veterans Business Expo, in partnership with the Veterans Business Outreach Center at Fayetteville State University (VBOC) and Fayetteville- Cumberland Regional Entrepreneur & Business HUB (FSU HUB). The event is designed to connect veteran-owned businesses with partners and decision-makers who can help move opportunities forward. This event brings together veteran […]
READ MORE »March 18, 2026 The Fayetteville Public Works Commission (PWC) has been named Industry of the Year by the Greater Fayetteville Chamber. This recognition is awarded to the industry that exemplifies best practices in community spirit, sustains success, and leads with community collaboration. The award was presented during the Chamber’s 2026 Annual Awards, an event that brings […]
READ MORE »There are many non-profits and organizations who offer utility assistance programs to help residents when times get tough. You can find a list of some of the programs offered by visiting www.FayPWC.com/Utility-Assistance-Resources.
READ MORE »The Cumberland County Department of Social Services (DSS) is accepting applications for the North Carolina Low Income Energy Assistance Program (LIEAP) to help qualified families with heating costs. The federally funded program provides a one-time vendor payment to help eligible households pay their heating bills. Priority households include Individuals aged 60 or older and households […]
READ MORE »Spring cleaning is usually associated with clearing out closets, cleaning up the yard and giving your home a nice deep clean. But there are many important safety measures that people often overlook throughout the year. Spring Safety Tips for ESFi
READ MORE »Spring Planting? Have a Plan! Don’t plant tall-growing trees where they’ll interfere with power lines. And be strategic – for example, put trees where they’ll provide shade and/or windbreaks to reduce warm-weather energy costs. Click here to learn more Don’t Crowd Transformers! If you have a green PWC transformer box on your property, DO NOT […]
READ MORE »Don’t plant anything within 9 feet from the front and 3 feet from each side of a green PWC transformer box (underground electrical transformer). When planning improvements to your property, know the locations of right-of-way and utility easements before you plant.
READ MORE »Wednesday, February 25, 2026 At the February 25, 2026, Fayetteville Public Works Commission (PWC) meeting, a public hearing was held regarding adjusting electric rates and PWC fees. Following public comment, the Board voted to adopt new rates and fees over a two-year period. The updated rates will apply to bills sent on or after May […]
READ MORE »Monday, February 23, 2026 The Fayetteville Public Works Commission (PWC) will begin its annual water treatment disinfectant changeover on Sunday, March 1, 2026. This temporary, month‑long change is an annual requirement by the North Carolina Department of Environmental Quality (NCDEQ) for all public water systems that normally use chloramines for disinfection. Throughout March, PWC will […]
READ MORE »Chilly temps cause higher than normal bills. With freezing temperatures, many heating systems use back up heating (auxiliary) to keep up which uses more energy and is more expensive.
READ MORE » READ MORE »The Fayetteville Public Works Commission (PWC) will conduct a PUBLIC HEARING on Electric Rates and Electric, Water, and Wastewater Fees and Charges on FEBRUARY 25, 2026, at 8:30 A.M. IN THE PWC BOARD ROOM, ADMINISTRATIVE OFFICES, 955 OLD WILMINGTON ROAD, FAYETTEVILLE, N.C. Persons who wish to be heard on the proposed rates, fees, and revisions […]
READ MORE »Extreme cold or hot weather affects your energy usage – and your monthly bill. Watch this video to learn why.
READ MORE »Once a disaster hits, you won’t have time to shop for supplies, so prepare your supply kit in advance and make sure everyone knows where it’s kept. FEMA recommends having enough emergency supplies to last 72 hours (3 days). Items can be assembled over time, but check every six months for things that need to […]
READ MORE »Heat Pumps are the most common and efficient form of electric heating in moderate climates like ours. Heat pumps use refrigerant to absorb heat from the air outside (yes, even when it’s cold!) to warm your home instead of “making” heat like traditional furnaces or baseboard heaters. With cold weather looming, these useful tips may […]
READ MORE »Cold weather has a significant impact on the condition of your plumbing and winter electric bills, especially when the temperature drops below 32 degrees. Remember these important tips to help protect your plumbing and manage your bill, while staying warm this winter: Try out the PWC Energy Resource Center to analyze where your energy dollars are […]
READ MORE »January 16, 2026 The Fayetteville Public Works Commission (PWC) has received the results of its Fiscal Year 2025 (FY25) financial audit. The independent auditor PBMares, LLP, issued a clean audit opinion for FY25, identifying no material discrepancies. The audit results reflect PWC’s continued commitment to sound financial management and transparency. On December 30, 2025, PWC […]
READ MORE » READ MORE »Are you taking advantage of ways to save, like the new Energy Saver NC Program? Find out if you qualify for this or any other incentive programs by visiting www.FayPWC.com/Residential-Programs/ today!
READ MORE »Smart disposal of grease, “flushable” wipes, and other non-wastewater items can help protect you, our sources of drinking water, and our environment. Dumping these items down the drain is not only illegal, but it can also cause sewage back-ups and flooding. Sanitary sewer overflows can cause property damage and have a negative impact on the […]
READ MORE »Staying updated with your hometown utility has never been more convenient! PWC is thrilled to announce our shift from traditional newsletters to a new eBlast system. This eco-friendly change to email communication will help us reduce paper waste and keep you informed with updates about PWC. Sign up today to embrace this sustainable way of […]
READ MORE »The Fayetteville Public Works Commission (PWC) is proud to announce its recent recognition at the 2025 NC One Water Awards, where the utility earned two of the highest distinctions: Water Distribution System of the Year – Overall Winner and Wastewater Collections System of the Year – Large System Award. These awards highlight PWC’s commitment to […]
READ MORE »Speak Up and Make a Difference Join PWC and your neighbors to protect our water resources. Residents speaking up can help prevent an Interbasin Transfer from happening. The state hosted public hearings and is accepting write-in comments for residents to share their opinions. Write In NCDEQ is accepting written comments and they must be received […]
READ MORE »Contractors for the Fayetteville Public Works Commission (PWC) have begun construction on a vital water infrastructure project to provide safe, reliable, regulated drinking water to the Gray’s Creek Elementary and Alderman Road Elementary Schools as well as the surrounding community. Supported by $12 million in state funding, this initiative will extend PWC water mains to […]
READ MORE » READ MORE »October 3, 2025 PWC is proud to announce that Mark Lawler, Chief Information Officer, has been awarded the Corporate CIO ORBIE Award at the Carolina ORBIE Awards. This accolade celebrates Mr. Lawler’s outstanding leadership and contributions to organizations with annual revenues up to $500 million. The ORBIE Award, established in 1998, recognizes top technology executives […]
READ MORE »The average American home can waste, on average, more than 10,000 gallons of water every year due to running toilets, dripping faucets and other household leaks! Nationwide, more than 1 trillion gallons of water leak from U.S. homes each year. Now is the perfect time to check your plumbing fixtures and irrigation systems for leaks. […]
READ MORE »We often talk about water services, but did you know there’s a significant difference between stormwater and wastewater? That’s right, these are two separate entities managed by different teams, dedicated to protecting our environment and public health. Wastewater is any water that has been used in your home or business that will be treated before […]
READ MORE »September 11, 2025 Fayetteville Public Works Commission (PWC) is one of 23 public power communities across North Carolina, South Carolina, and Virginia to receive a 2024 Public Power Award of Excellence. Presented by ElectriCities of North Carolina, the awards reflect PWC’s commitment to continuously providing safe, affordable and reliable electric service to the community. These […]
READ MORE »PWC conducts a comprehensive inspection of sanitary sewer lines that feed the Rockfish Creek and Cross Creek Water Reclamation Facilities. During the inspection, signs will be placed in neighborhoods where smoke testing is occurring. Customers may also call (910) 223-4010, for additional information. These regularly scheduled inspections use a smoke test to locate breaks and […]
READ MORE »PWC electric customers can take advantage if eligible for the new Energy Saver NC Program. This program provides energy rebates to income-eligible households for cost- and energy-saving home upgrades and appliances on a first come, first served basis. Energy Saver NC includes two U.S. Department of Energy rebate programs — the Homeowners Managing Efficiency Savings […]
READ MORE »Be ready! Hurricane season is June – November so now is the time to get prepared. Visit these sites for checklists, planning tips, FAQ, and other resources to help you prepare for hurricanes and other emergencies. Remember, the first 72 is on you! PWC’s Storm Central Ready.gov – Hurricanes
READ MORE »PWC’s annual Wastewater Collections and Treatment Systems Annual Performance Report for July 2024 – June 2025 is now available online.
READ MORE »PWC is recognizing every employee who keeps our sewer system flowing smoothly with the second-annual “Wastewater Professionals Day” held on the second Wednesday of every August. Our wastewater professionals are on the front line of environmental defense. They have a challenging job and work hardevery day to ensure wastewater is safely treated and returned to […]
READ MORE »Stay connected—even during a power outage! Sign up for text alerts to get near real-time updates, protect your appliances, and keep your loved ones safe. It’s a small step that makes a big difference. #StayInformed #PowerUp
READ MORE »Planning a backyard project? Call 811 before you dig! One quick call helps prevent accidents, protects underground utilities, and keeps your home and neighborhood safe. Know what’s below—dig safely and #CallBeforeYouDig!
READ MORE »PWC water customers are reminded to follow the year round Odd-Even schedule for outdoor watering. Click here to learn more
READ MORE »For a third year in a row, PWC’s Fleet Management Department has been recognized for outstanding operations by the National Association of Fleet Administrators (NAFA) with their Top 100 Fleets in America Award.
READ MORE »Before leaving town for vacation or other extended periods of time, it is common practice to make sure the house is well secured, the pets are taken care of, and the mail and newspaper are stopped or brought in by a neighbor or friend. But when planning to leave for a well-earned summer getaway do […]
READ MORE »May 2025 The Fayetteville Public Works Commission has been recognized by the United Way of North Carolina with a 2024 Spirit of North Carolina Award. The Spirit of North Carolina Award offers United Ways in North Carolina an opportunity to honor organizations and individuals who exemplify the “spirit” of their community. Winners meet specific standards […]
READ MORE »Apr. 2, 2025 PWC has earned their seventh Diamond level Reliable Public Power Provider (RP3) ® designation from the American Public Power Association for providing reliable and safe electric service. The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system […]
READ MORE »Our Water Quality Report is released annually in June. Click here to download a PDF. To request a copy by mail, please call (910) 223-4009. Meeting Standards. Surpassing Expectations. At PWC, we care deeply about the quality of the water we provide for our customers, and we’re proud of the exceptional standards we maintain. Each year […]
READ MORE »Fayetteville Technical Community College (FTCC) partnered with PWC to launch the Water/Sewer Line Construction Course in late summer 2023. The inaugural class produced 10 graduates, and by July 2024, that number had increased to 12. To date, over 20 students have completed the program, achieving a 60% hire rate, with 12 graduates securing jobs. The […]
READ MORE »It’s Electrical Safety Month! Always be careful around electricity. Never approach a downed power line and always be on the lookout for a frayed power cord. Click here for more safety tips
READ MORE »Balloons cause thousands of power outages each year when they float away and encounter overhead power lines. Puncture the balloons to release the helium when it’s time to dispose of them. If a balloon does float away into a power line, don’t try to remove it. Call PWC at 910-483-1382.
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