Quick Links

Skip the Line and Hold Time

Did you know? Many routine account tasks can be completed without calling Customer Service. We’re currently experiencing higher-than-normal call volumes. Customers can use the Online Account Manager to view and manage their account. You can also use PWC’s online chat feature, available on desktop and mobile versions of the website, or email customer.service@faypwc.com for assistance. […]

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New Online Account Manager and Mobile App

August 24, 2026 Fayetteville PWC has launched a new Online Account Manager and App, designed to give customers greater access, flexibility, and control over their utility accounts. The enhanced platform is live and provides a modern, user-friendly experience that makes it easier than ever to manage account information, monitor utility usage, access customer service resources, […]

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Water Shortage Response

PWC Lifts Stage 1 Voluntary Water Conservation Measures September 9, 2026 Fayetteville, N.C. – The Fayetteville Public Works Commission (PWC) has lifted Stage 1 (Alert) of the City of Fayetteville’s Water Shortage Response Ordinance, effective immediately, following recent rainfall and improved conditions in the Cape Fear River Basin.  Stage 1 voluntary conservation measures were activated on July 6, 2026, in response to regional […]

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Annual Wastewater Report is Now Available

PWC Celebrates Completion of Gray’s Creek Water Project

PWC Workers Celebrate 4th Annual Wastewater Professional’s Day

September PWC Connections Newsletter Available

Camille Little named one of Fayetteville’s 40 Under 40

Dave Ruiz Receives 2026 SSGS Award

2026 Storm Preparation Guide Available

Year Round Watering Schedules Help You Save

Electric Outage Map